FAQ

Welcome to the Flint Vogue FAQ page! We’re here to answer your most common questions about our services, policies, and products. If you have a question not covered here, feel free to contact us!

1. Where do you ship?

We currently ship only within the United Kingdom.

2. What is the shipping cost?

We offer Free Shipping on all orders with no minimum purchase requirement.

3. How long does delivery take?

  • Handling time: 1-2 days (Monday – Friday)
  • Transit time: 4-7 days. (Monday – Friday)
  • Our Order cut-off Time: 6:00 PM (GMT) Greenwich Mean Time (London).
  • Total Estimated Delivery time: 5-9 Days

4. What is the cut-off time for orders?

Orders placed before 6:00 PM (GMT) Greenwich Mean Time (London) are processed on the same business day. Orders made after 6:00 PM (GMT) Greenwich Mean Time (London) will be processed the following business day.

5. Can I track my order?

Yes, once your order is shipped, you’ll receive a confirmation email with tracking details to monitor your delivery status.

6. What payment methods do you accept?

We accept the Following Payment methods

  • Visa
  • Mastercard
  • Amex
  • Union Pay
  • Shop Pay
  • Google Pay

7. What is your return policy?

We accept returns within 30 days of delivery. If you need to return an item Please contact with our Customer support team or you can Visit our Return and Refund Policy page for more information.

8. Do you offer exchanges?

The fastest way to ensure you get what you want is to return the item you own and, after the return is accepted, make a separate purchase for the new item.

9. Are my payment details secure?

Absolutely! We use secure, encrypted payment channels to protect your information. Our website is compliant with industry-standard PCI-DSS regulations.

10. How can I contact with Flint Vogue?

If you have any questions, concerns, or require assistance, please do not hesitate to contact us. Our team is dedicated to providing you with prompt and helpful support.

Store Name: Flint Vogue
Address: 11 John's Mews, London WC1N 2PA, United Kingdom
Email: support@flintvogue.com
Phone: +44 755 776-8838
Customer Support Hours: Monday to Friday, 8:00 AM – 6:00 PM (GMT)
Response Time: We aim to respond to all inquiries within 24 hours on business days.

If you experience any difficulty accessing our website or require information in an accessible format, please let us know. We are committed to ensuring our services are accessible to everyone.

Thank you for choosing Flint Vogue. We look forward to assisting you.